Product Guarantees
Your bathroom can't be cordoned off, or kept behind glass. It needs to be lived in.
That's why we only work with the finest European materials and trusted craftsmen. Quality that lasts isn't just a promise — it's guaranteed.
200
YEARS OF EXPERIENCE
6
GENERATIONS
100%
QUALITY ASSURED
The Farmiloe family has been at the forefront of bathroom excellence for over two centuries. Our legacy is built on uncompromising quality and trust.
Our Guarantee Coverage
Accessories
1 Year
Baths, Basins & Toilets
Lifetime (25 Years)
Shower Enclosures & Trays
Lifetime (25 Years)
Taps & Shower Heads
5 Years
Thermostatic Showers
5 Years
Vanity Units
5 Years
Smart Toilets
2 Years
Electrical Mirrors
2 Years
| PRODUCT TYPE | GUARANTEE DURATION |
|---|---|
| Accessories | 1 Year |
| Baths, Basins & Toilets | Lifetime (25 Years) |
| Shower Enclosures, Trays & Wetroom Solutions | Lifetime (25 Years) |
| Taps & Shower Heads | 5 Years |
| Thermostatic Showers | 5 Years |
| Vanity Units | 5 Years |
| Smart Toilets | 2 Years |
| Electrical Mirrors | 2 Years |
Important Information
Specific Exclusions
- Toilet seats are covered for 2 years from date of purchase
- Thermostatic cartridges, shower rollers, and seals may have specific exclusions based on maintenance requirements
- Regular maintenance and proper installation are required to maintain guarantee validity
Need to Make a Claim?
Our dedicated support team is here to help. We'll guide you through the guarantee claim process and ensure your issue is resolved quickly.
GET IN TOUCH
